Chris Voss quotes

Chris Voss is a renowned negotiation expert, author, and speaker. As a former FBI hostage negotiator, he brings a unique perspective to the world of business negotiation. In his book "Never Split the Difference," Chris shares powerful techniques and strategies for mastering the art of negotiation. With over 20 years of experience, he has worked with Fortune 500 companies, governments, and nonprofits around the world. Chris Voss is a sought-after keynote speaker who has appeared on CNN, CNBC, and other major media outlets. Learn from the best and take your negotiation skills to the next level with Chris Voss.

Once I’d anchored their emotions in a minefield of low expectations, I played on their loss aversion.

- Chris Voss

After all, kidnappers are just businessmen trying to get the best price.

- Chris Voss

Black Swan theory tells us that things happen that were previously thought to be impossible – or never thought of at all.

- Chris Voss

A surprisingly high percentage of negotiations hinge on something outside dollars and cents, often having more to do with self-esteem, status, and other non-financial needs.

- Chris Voss