Will People Author Design educator Knowing how people will use something is essential. - Donald Norman
First Being Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that. - Donald Norman
Information Will Our information lives will be better served when we are free to get to our information from wherever we are, with any device available. - Donald Norman
Design Readers always seem to think that the author has some control over the design of their books. - Donald Norman
Customer Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player. - Donald Norman
If you see the President, tell him from me that whatever happens there will be no turning back. - Ulysses S. Grant
And History will smile to think that this is the species for which Socrates and Jesus Christ died. - Julien Benda
If a person studies too much and exhausts his reflective powers, he will be confused, and will not be able to apprehend even that which had been within the power of his apprehension. For the powers of the body are all alike in this respect. - Maimonides