Emotion The problem with emotion was that it was clearly something important, but-at least according to the old philosophy-it was something to overcome. - Donald Norman
Being First Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that. - Donald Norman
Purpose AS for all those mistakes I make - they are on purpose - to teach you how to deal with them. - Donald Norman
Design User-centered design means working with your users all throughout the project. - Donald Norman
Design Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone. - Donald Norman
All parents should be aware that when they mock or curse gay people, they may be mocking or cursing their own child. - Anna Quindlen
There is as much difference between the counsel that a friend giveth, and that a man giveth himself, as there is between the counsel of a friend and of a flatterer. For there is no such flatterer as is a man's self. - Francis Bacon
When I went off to the army when I was 17 years old, I believed in America and the rights of freedom. But today I believe my government is lying to the American people and that my president, George Bush, is a criminal. - Jack Herer